Dear Guests

We welcome you warmly to the hotel “ACTIVE”.

Thank you for choosing our hotel as a place of your stay and rest. We ensure that we will do everything to meet your expectations during your stay in our Hotel ACTIVE.

We give you this hotel directory that will be your guide. It will give you information of our hotel and all the services we render for you.

In the event of any questions or doubts our hotel employees are at your disposal.

Dear parents we ask you to call your attention to children who are in the hotel. They cannot be on terrace, jetty or by the swimming equipment rental without parent’s care.

We wish you nice and pleasant stay. Management and Team of ACTIVE Hotel

General Information

Hotel Reception, Number 101.

The hotel employees are of any assistance. They give any information about the hotel, tourist attractions, cultural events and parties.

The Hotel Day

The hotel day starts the first day of your stay at 14 p.m. and it finishes at 11 a.m. the last day of your stay. The hotel can extend your stay if the rooms are available. If you want to extend your stay you should contact the reception desk till 10 p.m. The settlement for the hotel services is at the reception desk from 10 a.m. to 10 p.m. Hotel can refuse to let the guest who violated the regulations of the hotel during his/her last stay, did damage to hotel or other guest’s property, caused personal injury of guests or hotel employees or disturbed the stay of other guests or functioning of the hotel.

Visitors

We ask you to invite guests from outside the hotel from 10 a.m. to 10 p.m. Hotel guest do not have right to pass the vocational room to other guests even if the pay-ment term did not fall and the room is paid.

No Smoking

You can’t smoke in the hotel. In case of violating the ban you will have to pay for reno-vating the room and intervention of fire brigade.

No Animals In The Room

Hotel will not allow to keep animals in the room.

Night Hours

We ask you to keep the silence from 10 p.m. to 7 p.m.

Children In The Hotel

We welcome all children to our ACTIVE hotel. We place children’s beds to the rooms at Your request.

Waking Up

We inform you about possibility of waking up by the reception, phone number 101.

Services

Sending faxes, copying, sending letters, calling a taxi- contact with the reception desk, number 101.

Car Park

The hotel car park is free of charge but not guarded. Hotel is not responsible for any vehi-cle damage or theft.

Payment

We accept cash payments in PLN and payments by debit and credit cards.

Additional Room Fittings

Any need of extra towels, pillows, quilts please contact the reception desk, number 101.

Deposit

In each room there is a hotel safe. If you have any questions contact the reception desk, number 101.

Medical Help

Contact with the reception desk, number 101.

Banquets And Parties

We help you to organize banquets or private parties. For this purpose contact the reception desk, number 101.

Flowers

In our hotel you can order flowers. For this purpose contact the reception desk, number 101.

An Umbrella

In our hotel you can borrow an umbrella free of charge.

An Internet

Each room is fitted with permanent internet connection. Cordless internet- WiFi is available free of charge on the premises of the hotel.

Laundering And Ironing

In “ACTIVE” hotel there are no laundering services. However, you can use an ironing board and an iron free of charge.

Things Left In The Hotel

The things left by the guest in the hotel room will be sent to the address given by the guest and he/she will have to meet the expenses. In case of not having any guest’s address, the hotel will keep the left things for one month.

Financial Liability

Hotel guest is responsible for any damage of equipment and technical devices caused by his/her fault or visitors fault.

Hotel Cards

The cost of damaging or losing the hotel card is 100 PLN.

Swimming Equipment

Hotel guests can use swimming equipment (a paddle boat) free of charge for 2 hours a day (excluding Saturdays and Sundays).

Breakfast

We invite for breakfast from 7.00 a.m. to 10:00 a.m.

Phone Numbers

Reception desk: 101

Emergency Numbers

FIRE BRIGADE 998
AMBULANCE SERVICE 999
POLICE 997

EMERGENCY CALLS FROM MOBILE PHONES 112

Phone calls among hotel rooms and other internal calls are free of charge. Any other calls will be charged in accordance with an operator price list.